FAQ's

Are all items brand new?

  • Yes – All items on our site are sourced from reputable wholesalers

 

Are the Brands Genuine?

  • Yes all Branded items are originals sourced from reputable suppliers in the UK & US

 

How are your items so cheap?

  • We have teamed up with some great suppliers, we only have low overheads which enables us to keep costs to the customer low.

 

Do you have a contact number?

  • No to keep our costs low we need to utilise or staff else were we do offer a local rate voicemail service were you can leave us a message and we will get back to you – 0333 050 1051 – you can also email us: support@detail4retail.net

 

Can I return an item?

  • Of course providing your return meets our T&C’s you can return any item which is in an un-used condition in original packing, simply purchase a returns label for our T&C’s please see the think in our navigation menu at the bottom of our page.

 

How do I join your Associate program and make money from it?

  • For full information please complete the associate signup form located at the bottom of our page and we will send you the relevant info.

 

Do you offer Finance?

  • At present the only credit line we offer is not from ourselves but via PayPal Credit which can offer you multiple options including 0% APR when you pay for your order within 4 Months on orders over £150, simply add the items to your basket then click pay via paypal the option is then below and you can apply from there. For more info please visit www.paypal.com
  • We are currently reviewing other options to be able to offer customers credit direct but unfortunately don’t have a date for when this will be as yet.

 

Do you have local stores / Can I collect my items

  • No we are an online retailer and don’t have the capacity to offer collections from local warehouse.

 

Still have a question? – Please email our support team at support@detail4retail.net